PRIVACY POLICY

For your benefit and ours, please read through this privacy policy carefully, and feel free to contact us if necessary.

WHO WE ARE

We are REPLANTED©… our website address is: https://replanted.co.za

For any policy-related queries, the following email address may be used: info@replanted.co.za.

WHICH PERSONAL DATA WE COLLECT AND WHY

Comments / Reviews

When visitors leave comments / reviews on the site we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.

Your email hash may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

contact forms

You are required to fill in your name and email when completing the contact form on our Contact page, which will be used to answer your query. We will not use your information to contact you regarding promotions and updates, unless you tick the box asking us to do so. We will not disclose your information to any third parties, other than those stated in the section below headed “Who We Share Your Data With”. Contact data is collected when you fill in the contact form, and is stored on a private database. Our contact form is optional – when you enter your information, you are automatically giving the REPLANTED team consent to use that information in order to reply to your query. You have the right to request the contact information we have for you, and may request that we edit / delete it. 

cookies

If you leave a comment on our site you are opting-in for us to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies – they contain no personal data and are discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other websites. They may collect data about you, by using cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. This includes tracking that interaction if you are logged into your account on that specific website.

who we share your data with

The only third parties we share your data with, will be: the authorities if required, and/or if you opt-in to join a challenge we might be running with a third party, and / or payment processors to complete your approved transactions. 

how long we retain your data for

All data and metadata collected from comments / reviews are kept indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. All data and metadata collected via contact forms will be added to our business database and kept indefinitely. Information collected for Cookies will last for one year. 

YOUR DATA RIGHTS

You may request all data we hold about you and all data you have provided us with. You may request that we erase any personal data we hold about you. This excludes data we are obliged to keep for legal or security purposes.

WHERE WE SEND YOUR DATA

Visitor comments / reviews may be checked through an automated spam detection service.

ADDITIONAL INFORMATION

When / if we update our privacy policy, we will inform you by either putting a notification block up on our website, or emailing you with a notification. It is your choice whether or not to read through our updated version. The notification will stay up for one week.

HOW WE PROTECT YOUR DATA

We use secure website and computer firewalls & anti virus software to protect your data on our private database.

OUR DATA BREACH PROCEDURES

If your data is breached, we will immediately do our best to contain the breach, access the damage, notify you and the necessary authorities, and do all we can to prevent a reoccurrence. 

EFFECTIVE DATE OF PRIVACY POLICY

The effective date for this version of our privacy policy is 1 January 2021.

Please also see our Terms & Conditions, Disclaimer, and Shopping, Shipping & Returns policies.